We aim for your complete satisfaction. While we don't offer refunds, we are happy to provide store credit for eligible returns, which you can use towards other products.
You have 14 days from the date you receive your item to initiate a return for store credit. Unfortunately, if 14 days have passed, we can't offer you a store credit.
To be eligible for store credit, your item must be unused and in the same condition you received it, including the original packaging. A receipt or proof of purchase is also required to complete your return.
Please note that items that have been made or personalized specifically for you are non-returnable unless they are defective. We encourage you to confirm all details before purchasing these items.
If you need to return an item, please email us at the contact address on this website. We will provide you with the return shipping address. Once we receive and inspect your returned item, we'll notify you of its arrival and whether your request for store credit has been approved. If approved, your store credit will be processed within seven business days, assuming the item is in reasonable condition.
You are responsible for the shipping costs associated with returning your item. These shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for your return.